General Mass. Brigham warns patients about privacy incident

Mass General Brigham is warning Massachusetts patients about an incident that may have involved the personal information of several individuals. The hospital said that between April 2 and 4, Mass General Brigham Health Plan and Mass General Brigham discovered that the personal information of some of their patients and members may have been accessed by unauthorized individuals. For Mass General Brigham Health Plan, the investigation determined that one of its employees may have allowed an unauthorized person to perform some of the employee’s job duties and see some of its members’ personal information between July 31, 2023 and April 2. For Brigham General, the investigation determined that two of its employees may have allowed an unauthorized person to perform some of the employee’s job duties and see some of the personal information of MGB patients between February 26 and April 4. The hospital said their conduct violated their employment and privacy policies and was done without their knowledge. “As a result, the employees were terminated immediately,” the hospital said in a press release. According to the hospital, the information included may have included name, address, medical record number, date of birth, email address, telephone number, health insurance policy number, and clinical information related to visits or admissions to an MGB facility. , such as date, type, location, reason for visit and diagnosis. “Some MGB patients also had their Social Security numbers and/or credit card numbers entered,” the hospital said in a news release. The hospital said they were notifying individuals whose information was involved in the incident. Anyone with questions should contact the dedicated toll-free privacy call center for MGBHP at 1-888-268-7164 and for MGB at 1-888-826-9548.

Mass General Brigham is warning Massachusetts patients about an incident that may have involved the personal information of several individuals.

The hospital said that between April 2 and 4, Mass General Brigham Health Plan and Mass General Brigham discovered that the personal information of some of their patients and members may have been accessed by unauthorized individuals.

For Mass General Brigham Health Plan, the investigation determined that one of its employees may have allowed an unauthorized person to perform some of the employee’s job duties and see some of its members’ personal information between July 31, 2023 and April 2.

For Mass General Brigham, the investigation determined that two of its employees may have allowed an unauthorized person to perform some of the employees’ job duties and see some of the personal information of MGB patients between February 26 and April 4.

The hospital said their conduct violated their employment and privacy policies and was done without their knowledge.

“As a result, the employees were terminated immediately,” the hospital said in a press release.

According to the hospital, the information included may have included name, address, medical record number, date of birth, email address, telephone number, health insurance policy number, and clinical information related to visits or admissions to an MGB facility. , such as date, type, location, reason for visit and diagnosis.

“Some MGB patients also had their Social Security numbers and/or credit card numbers entered,” the hospital said in a news release.

The hospital said they were notifying individuals whose information was involved in the incident.

Anyone with questions should contact the dedicated toll-free privacy call center for MGBHP at 1-888-268-7164 and for MGB at 1-888-826-9548.

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